The Late Late show interrupted!

For those who aren't aware the Late Late show was slightly interrupted on Friday, here's the video and transcript below :)

A separate non youtube video is also available...



Transcript:

INT. LATE LATE STUDIO. EVENING TIME.

CRAZY GUY: [off screen] How ya doin' Pat?
[walks on screen]

PAT: How're ya?

CRAZY GUY: You're a censor! How dare you!

PAT: Ah, what...

CRAZY GUY: Gay Byrne and you, you're unstoppable arseholes! You arsehole!

PAT: Thank you.

[screen fades to quiz information slide]

CRAZY GUY: [off screen]You piece of sh1t.

PAT: [barely audible] Thank you.

CRAZY GUY: [barely audible] You piece of sh1t...

PAT: [barely audible] Now would you like to leave...

CRAZY GUY: [barely audible] [unintelligible words]

Cars just wasting space on our roads

This is taken from Denvor Traffic Demonstrations and is the most graphic representation I've seen of the incredible space-inefficiency of motor transport.

We are told that congestion is due to bus lanes, cyclists, pedestrians and lorries taking up the road. This series of four simple pictures shows the real culprit.


Congestion
Thirty-five cars, stationary on the road. If they were moving at 30mph each car would need at least 10m of headway, so this is about as densely packed as cars get.





The Cargo
This is the cargo. Thirty-five individual drivers.





The Invisible Bus
And this is how much space they'd take up in a bus





Mixed Mode
Here we have our thirty-five poeple getting on with life, some going into town on the bus, some cycling, some walking, a couple of small cars and a taxi.

Now, who was the problem, again?

Three Irelands Unlocking Fun!

Its been awhile since I posted so I thought I'd update the site with this bit of fun,

I've been with Three Ireland for 12 months now on a billpay package. I've found the service from the company to be pretty good and I can't fault them however I've decided to change back to a Pay As You Go package with another provider.

So here's where the fun begins, I called Three to give them my 30 days notice to end my 12 month contract with them. All went fine and well until I asked for them to unlock my Nokia 6680, now I've been fully aware that they'll charge me a 25e admin fee for this, hell I was very careful to read their Terms & Conditions over and over when I signed up.

The full record of events is below, overall I think they've provided a quick turnaround on my complaint and as such I have alot of faith in the company and I'll properly move back to them in the future as I do like their handsets, price plans and I have found the quality of service they've provided to me for the past year to be excellent (with the exception of this unlock issue)....here's the full story for those interested.


Monday 13th
Called up and asked to get my Nokia handset unlocked, was told they can't do it at present and all I can do is be put on a list and wait, at no time was I offered a replacement handset so I requested to speak to a team leader..

Spoke to Team Leader:
TL advised they don't have unlock codes and that they don't know when they'll have it, I explained that I have info that Nokia have supplied Three with these codes and I find it most concerning that this "delay" was also a issue in the UK from what I understand.

I asked did Three ever have unlock codes for Nokia's in Ireland and I as told Three have never had Nokia unlock codes since they started operating in Ireland.

I requested this in writing either letter or e-mail and was told would have to come from head office, explained I'd like to go through the escalation procedure then and want my details passed to a team manager


Tuesday 14th
TEAM MANAGER:
No sign of Team manager calling me so I thought I'd speed things up and as I had his name I called up and was nice as pie to the agent and just explained my problem and asked to speak to TM (don't see point in being a prick to them as they've been as helpful as they can be)

I was told the TM would contact me within the hour and sure enough he did,

Spoke to TM, advised that regardless of my issue I want the Three Ireland website updated to reflect this ongoing issue (the fact Three have never provided Nokia unlock codes), as I believe customers would be reluctant to sign-up to a service where they affectively are stuck with a brick once they leave the service if they choose to go with a Nokia handset,

I explained I'm also unhappy that they are not meeting their own T&C's as layed out in "All purchases 3.6" as per (which may include replacing your Handset with an unlocked Handset, which is the same or similar specification to your Handset) as I have never been offered this and instead I've been told all I can do is wait. I explained this is once again a issue Three are not meeting customers on.

I also explained that some people like myself choose Nokia phones for reasons such as they like the interface and quality of the phones and while I think its good that Three will replace a locked Nokia phone with a Sony unlocked phone I myself want to keep my Nokia as I have alot of applications that will not work with a Sony, LG etc.

He explained they have received the codes from Nokia and that they are currently testing them, end of this week is the eta (Friday 17th), offered to replace handset, I was offered K610i if the unlock codes are not available, I explained that I'd wait and see what happens on friday.


Friday 17th
I was called by a Three employee on Friday and was asked to verify my IMEI #, verified this and was advised by the employee that I'm the first Three Ireland customer to get their nokia handset unlocked and was given the code, rebooted phone and tested with a work mates Vodafone PAYG sim and it picked up signal straight away and was able to make a outbound call to my work phone.


Monday 20th
Phoned three again on Monday and spoke to TM about my complaint, he confirmed I was indeed the first Three Ireland customer to get my Nokia handset unlocked I thanked him for being so helpful in relation to my complaint.

I also queryed when they would be rolling out the unlock codes to everyone else, he advised me they will begin rolling it out over the next few days or week and that people on "the list" will be contacted and their phones unlocked.

I thanked the TM for the help in relation to my complaint and explained I can't complain about how the agents or TL dealt with my query as I know their hands were tied but that I'm happy this issue is now being resolved and put to a end.


Open Letter to Three Ireland Ltd
Just on the off chance somebody tells you about this or you happen to read this....

I was pretty reluctant to post all this information in a public forum as I didn't want loads of people ringing you and complaint so I gave it a few days before I decided to post this information, while it'll be unfortunate that you will receive more calls from current and ex-Three customers wishing to get their Nokia phones unlocked, I feel its important for your company to start providing unlock codes to these people as you have not done this up to when I was issued with one.

I wish to thank you for the great service you provided me with for a year and I can't fault it with the exception of this unlock issue.

In the end you've let the cat out of the bag so to speak and you've proved you can unlock nokia phones so there's no more fobbing customers off :)